What is the difference between dedicated & shared server hosting?
Shared server hosting is a server environment that is a joint system used
and shared by other clients, as opposed to "dedicated server hosting"
, which is another hosting option put simply means, server is devoted to your
website only and is shared by no other clients. A "Shared Server
Hosting" environment is a far cheaper way to host your website. You can
find a home for your web site on our web servers using http://yourdomainname.com
to establish a unique web presence by using our shared server hosting plans. The
domain name you select will become your unique address on the World Wide Web.
Having your own domain name will enable all your email addresses to be your
domain (e.g. WWW.YOURNAME.COM ) you will not have to use a new email
address or domain name if you change internet providers.
Do you accept international orders?
Yes, at Final Host we specialize in world wide web hosting. Final Host
Internet Services, hosts people from around the world with any domain name
extension. All web hosting fees are charged in US dollars and all currency will
be converted to USD.
Can you host international domains?
Yes, we host any international domains, but you will have to
handle the registration / transfer process yourself with your
local registrar. Our technical support staff are always here
to help assist you with a smooth transitional period. Final
Host provides you with a temporary IP or web address so you
can begin uploading your website while your transfer / new registration
takes place approx., 24-48 hours. Require
our DNS Servers to transfer? ... look
here or if you have any questions email: support@finalhost.com
Can I use my account for commercial purposes?
Yes, all hosting accounts can be used for commercial purposes however; if you are a big corporation
with large traffic websites such as; Sears, CNN etc.. you would not fit into our
shared hosting plans, please feel free to email: sales@finalhost.com
or look at our corporate rates for further information.
Are there discounts for non-profit organizations?
Yes, Final Host offers free web design with annual hosting ..... Look
here. If you already have a designed website and require web hosting
there is 2 months free when paying annually.
Do you have a reseller plan?
YES. Take advantage of our superior services and competitive prices.
There is no quota to fulfill before you become a reseller. Repeat
clients, webmaster earn cash & save
30%, apply today ... Click here
for more information or email sales@finalhost.com
Do you support ASP, CGI, Java, Perl CSS?
Yes, Final Host supports most internet related scripting is supported on WIN
NT 4.0, 2000-02 servers. If you are unsure please email support@finalhost.com
or please refer to our supported services web
page.
Does Final Host support Microsoft FrontPage?
Yes, we fully support FrontPage 97 to recent extensions on
all our web hosting plans. Final Host does NOT charge extra for FrontPage
extensions.
When you order your plan, you can specify which publishing
method you wish to use MS FrontPage or FTP. If MS Frontpage is selected,
extensions will be installed upon your account set up.
Note: you must have a working copy of Microsoft
FrontPage installed on your computer to take advantage of FrontPage
extensions.
Once I've ordered can I access my website right away?
Yes, once you place your order and your payment is processed, you can upload your site immediately.
Final Host assigns you with a temporary internet (IP)
address for uploading all your website's files. You may access &
upload your website by using your assigned temporary URL which enables you to get your site up and running while your domain name propagates throughout the
Internet.
Will others have access my files?
Our servers are set up in such a way that no other users can access your
directory tree. The only files outsiders will be able to see is what you let
them (i.e. your web pages in your public_html directory) and your CGI
scripts in your personal cgi-bin directory will be available for execution.
Do you do back ups of client websites?
Yes, we perform an automatic full system backup once a day to the mirror hard drive.
Does Final Host have any usage restrictions?
-
Adult WebSites / Pornography of any nature.
-
Hate or Race related WebSites / Literature.
-
Cracking (AKA: Hacking) related Sites or
Distribution of warez files.
-
Unsolicited bulk (spam) emailings.
-
IRC Chat or Spam Listservs.
How long does it take to transfer/register a new Domain name?
Approximately 24 hrs from the time registration or transfer is placed.
After InterNic approves your domain name transfer, they must send out a
message to all the Internet Service Providers of the new domain name, (DNS).
This is known as propagating the domain name, which can take an additional
12 - 24 hrs to complete, until your ISP resolves the new name. You will
continue to receive the "NO DNS" message for your domain name.
Please bring this to our attention should this continue for more than 48
hrs. after your name registrar has notified you that the registration was
placed.
What types of payment do you accept?
We accept the following types of payment: Credit Cards: Mastercard Visa,
Discover, American Express and PayPal. Company/personal checks or money
order.
What is your refund policy?
Final Host will make every possible effort to make your hosting experience pleasant
and easy. However, if you are not satisfied for whatever reason, you can always receive a refund.
If you cancel your account within the first 30 days of your order, you will receive a full refund.
Can I transfer my current Domain to Final Host?
Yes, whether you place an order by telephone or online, be
sure to specify that you are requesting a transfer and NOT a new domain.
Your registrar will either have an online modification form or will send a
modification template to you for the domain transfer.
When InterNIC receives the transfer request from you they
will generate an acknowledgment request (Yes/No) and send it to the
current administrative contact of the domain. Once the administrative
contact acknowledges the transfer, InterNIC will release the transfer for
DNS propagation. The process is very quick providing the person ordering
the server is either listed as the Technical contact or the Administrative
contact with the Internic. If you are not sure, you can contact the go to http://netsol.com/cgi-bin/whois/whois
type in your domain name (yourdomain.com), and see if you are listed as administrative
contact.. If you are not you will need the permission of either contact by
the person (s) listed to switch hosts. (always be sure that all
information regarding your domain name is yours and not the hosts, that is
why we always list our customers as the Administrative and Billing
Contacts.)
You should keep your current web hosting service while
waiting for Internic to complete the transfer. We will provide you with a
temporary address so you can upload and access your website on our
servers. All email and web pages will still be accessed from the current
site. When Internic announces the completion of the transfer there is a
24-48 hour propagation period where visitors could go to either your
domain name or the temporary website address.
Will I have access to update my Domain 24 hrs a day?
Yes, You will have unlimited access 24 hrs a day, 7 days a week. As such,
you can create your web pages on your own computer and upload files and
maintain your account on our server at your leisure.
May I run my own cgi scripts directly from my account?
Yes. You will have full access to your own private cgi-bin. You may use
any winNT compatible custom scripts that you wish. Although we cannot
provide technical support for 3rd party scripts, our support staff will be
happy to help you troubleshoot any problems you might have with their
initial setup. In addition please note that Final Host reserves the
right to delete or suspend any cgi script which it finds corrupt or to be a
security risk to the servers.
Does Final Host provide www dial-up access?
No, You will need local internet access in order to maintain your web
site and to retrieve email addressed to your site. Final Host does not
have hundreds of modems congesting our clients connectivity to their
websites, this ensures our customers with fast loading websites and
devotes more time to our customers individual hosting requirements.
Does Final Host offer web design services?
Yes, Final Host offers both graphic design and full
web design services. From corporate websites to personal homepages. Design
services are available to fit any web requirements and budgets.
Specializing in complete web design solutions.
Please see Design
Services for more details and samples of our work.
Or E-Mail webdesign@finalhost.com
a detailed list of your requirements for a "no obligation" quote.
How do I manage my hosting account and check my email?
Final Host provides a Web-based Members Control Panel, so you can manage your Web hosting account. Final Host also provides a Web-based email program for your
website's mail too, which enables you to send and receive email.
Because both of these tools are Web-based, you can access them at any time and from any location as long as you have a browser and a connection to the Internet.